443042 Range Rd 261 RR #2, Ponoka, Alberta, T4J 1R2
Returns & Refunds
How Returns & Refunds Work
At Farmer Pete's Ag Ltd, used parts are our specialty. Because many of the parts we sell are used components removed from working equipment, we want to be clear and fair about how returns are handled - and we're always here to help if there's a concern.Returning Defective Items
30-Day Return WindowIf receive a part that is defective, please contact us within 30 days of purchase. We will review the issue and may request photos or additional information.
All returned items are subject to inspection before approval. Once confirmed, we will provide a replacement (if available) or issue a refund.
Returning Non-Defective Items
30-Day Return WindowIf a part was ordered incorrectly or is no longer needed, returns may be accepted at our discretion and are subject to a 15% - 20% restocking fee, depending on the item.
Returned items must:
- Be in the same condition as sold
- Not be altered, installed, or damaged
- Be returned within 30 days
- Shipping costs are non-refundable unless otherwise agreed.
Returning Used Parts
Sold As-IsMany of our parts are used components and are sold as used parts. Normal wear consistent with age and prior use is expected. We do our best to accurately describe condition and ensure parts are serviceable before sale.
Limitation of Liability
While we stand behind what we sell, Farmer Pete's Ag Ltd. is not responsible for additional damages, labour costs, downtime, loss of income, or any other expenses related to the installation or use of a part. Our responsibility is limited to the repair, replacement, or refund of the original item purchased.
